Overview
Mews integration
Mews is a hotel property management system (PMS). Centro's Mews integration keeps Centro in step with your Mews property: reservations, guests and rooms flow from Mews into Centro automatically, so a booking made in Mews becomes a Centro stay — the model behind guest check-in, room keys and the Centro app — without anyone re-keying it.
The sync is one-way, from Mews into Centro. Centro reads from your Mews property; it does not write changes back to Mews.
What syncs
| From Mews | Becomes in Centro |
|---|---|
| Reservation | A stay, with its dates, guest count and status. |
| Guest (customer) | A Centro guest — name, email and date of birth — linked to the stay. |
| Room (resource) | Mapped to a Centro location. |
| Room category (resource category) | Mapped to a Centro stay type. |
| Service | Decides which reservations sync — only reservations under a service you enable become stays. |
Scope and limits
- One-way sync. Data flows from Mews into Centro only. Changes made in Centro are not sent back to Mews.
- Reservations and rooms. Reservation and room updates are the changes Centro tracks in real time.
- Not synced. Mews orders, bills, payments and messages are not brought into Centro. Ordering in Centro is handled by Centro's own ordering.
Next steps
- Setting up Mews — connect your property and map your rooms.
- How syncing works — what happens as bookings change, and how to re-sync.